Postage

I am selling a camera and a bicycle but eBay have sent me a postage label for peanuts which is not adequate. I made it clear that buyer collects. How do they expect me to post a mountain bike?!?!

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Postage

Click on your sold listing for that bike.  You had collection , Or postage on the listing,  you did not select  Collection Only.

 

All you can do is to message the seller that an error was made when listing and it is a Collection only item, if they cannot collect you will need to cancel the order.

 

If they can't collect,  cancel the order citing Problem with Buyer's Address.  This will refund your buyer and as long as the buyer does not complain to eBay,  it will not affect your seller performance.

 

When relisting check your postage details carefully to ensure it says Collection Only.

 

@majol-8153 

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