Payment after delivery, and buyer protection

Hi all,

hope you are all doing well

 I have an issue with the payment after delivery, I have spoken to eBay about this but I doubt very much anything will come of it. 
My issue is that delivery drivers are not updating and so Im constantly having to contact EBay to get payments released. I did express my concerns about this as soon as I knew this was going to happen.  It’s ridiculous. It was never going to work because of this. 
Also the buyer protection fee has dramatically affected sales,  and what about protection for sellers! We have none and there are too many scammers out there. Come on EBay!! Sort this out please!!

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Re: Payment after delivery, and buyer protection

tobiasd4
Experienced Mentor

Yes, if carrier does not scan on delivery, this can cause issues.

However see latest update, you will no longer have to wait 14 days in some circumstances.

 

For orders shipped through Simple Delivery, you will no longer need to wait 14 days to access your funds if delivery confirmation is not received. If an item is dispatched within 3 calendar days, we’ve reduced the payout time so funds will now be available 8 calendar days from the order date or 2 calendar days after we receive delivery confirmation, whichever comes first. This change will be live in the next week.

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