Order status

[gccarty]

Why does an order 05-12695-46657 show as awaiting dispatch when it's been collected?

[*vyolla*]

Did you scan the buyers QR collection code or add the 6 digit collection code to the order details?

This confirms that the buyer has collected their item.

[gccarty]

Yes and it’s marked as collected. But also as awaiting dispatch!
Glen