Not right payment

[ta-370409]

I’ve just completed 2 sales , one worth £30 , other worth £40, both promoted and it said funds will be in my account by Saturday 13th September , however in my payments on the 13th , there is only £10.41 . Any reason why?

[tressygirl]

This will show you a breakdown of your transactions and any fees paid promotions are shown as ad fees.

https://www.ebay.co.uk/sh/fin/transactions

eBay rarely get their fees wrong but if you find any error contact Customer Services.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open for ' live agents' 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@ta-370409