Not sure why you are blocked from buying, has the account been dormant for a while? You may need to contact eBay Customer Services, links shown below.
The missing photos / descriptions is a known issues some are experiencing, but our Community Managers are asking those facing this, if using the app , has the latest app version been downloaded, which is 6.192.03
If this doesn't help I will tag our community managers to see if they can shed some light on this, if it is still an issue, eBay are aware, and if there is any news for a fix.
I do not use the app but a laptop and Chrome, if you're still stuck switch to that combo if you can. It's all good there ..... so far !
dave@ebay marco@ebay
kat@ebay
If you need to, this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
Lines open between 8 a.m. to 10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.
I recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.
@benson.0154
