No News is Good News – Why All eBay Feedback Should Default to Positive

[censualite]

Just a thought – feedback really doesn’t reflect seller performance the way it should. On Amazon, reviews are for products, not sellers, but on eBay it’s our only “report card.” The problem is, most buyers don’t leave any feedback at all, so a seller with 1,000 smooth sales might only show 100 ratings. That’s hardly fair. Right now only tracked items sometimes get automatic positive feedback, which unfairly penalises collection, oversized, or tiny low-value items. The truth is, if a buyer hasn’t left neutral or negative feedback, we can safely assume everything went fine. Why not make positive feedback the default unless otherwise stated? After all, in real life no news is good news — and that would be a far more accurate reflection of seller reliability than the current system.

[tressygirl]

Automated feedback was introduced in April.  See here,  eBay's Announcement:

The great service you provide to your customers deserves to be recognised. This is why we are excited to introduce automated positive feedback. 

Starting late April, automated positive feedback will be added to your feedback profile 7 days after tracking confirms successful delivery, provided the following criteria are met:

• Tracking shows the item was delivered on time
• The buyer hasn’t left feedback yet
• The buyer hasn't reported an issue or opened a return on their order.

@censualite 

[censualite]

Excludes non tracked and collection only items, Thats my point