No Ebay collection code

[4828neil]

Royal mail tracking shows that item was delivered to click and collect shop but I have not been sent an Ebay collection code. Shop refusing to give me the parcel because I have no Ebay collection code.

[tobiasd4]

You need to contact eBay ASAP, you only have 7 days to collect. 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid