New photo upload

Is anyone else having trouble with the new way photos upload? It seems to put them all in the wrong order which is so frustrating, and trying to move them about once uploaded isn’t working properly. How can I report this to eBay tech team, as I seem to be going around in circles. I liked the old way it worked 

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Re: New photo upload

Sorry,  I have just seen this question is unanswered.

 

Has the issued been solved?  Others have reported the same issue, you are not alone.

 

If not,  please come back and tell us, and  I can tag the Community Managers for assistance.

 

@foxy70-uk 

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Re: New photo upload

Hi there,

No I’ve not had a reply and it’s happening. Thank you K

Sent from my iPhone
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Re: New photo upload

Hi Foxy,  when the Community Managers come on duty a little later on today , they will see this request,  and hopefully be able to help you further.

 

Morning dave@ebay  marco@ebay   kat@ebay

 

This member also has an issue uploading photos,  if there is a ticket, can this account be added too, thanks !

 

@foxy70-uk 

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Re: New photo upload

Hi, it’s still an issue for me today. You can make a photo the main photo but cannot move other about once uploaded and they don’t upload in the order you select them …. Another problem is when listing, from the step going from the price to the postage, my screen sticks and does not load so I have to save and pick up from where I left off again. All seems to happen since the new way of listing has changed .

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Re: New photo upload

Hi, this is still an issue and causing problems. Is anyone looking into it at eBay? The main frustration is not putting the photos in order as you upload and then not being able to move them about - it’s hit and miss if it moves them around. Doesn’t look very professional when photos are out of sync 😞 

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Re: New photo upload

I can see others are still having this issue too.  Our community managers should be on duty soon.

 

Morning dave@ebay  marco@ebay   kat@ebay  is there any update on this?

 

Is there a tech issue or open ticket to add this account to be seen please.

 

Thanks🤗

 

@foxy70-uk 

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Re: New photo upload

Hi, this is still a big problem….. although some new features work (like being able to crop and  change the photo when uploaded) , it’s still not importing photos in the right order from my album, and not letting me move them about once uploaded - also now it does not let you upload more. You have to save to draft, then it’s sometimes hit and miss if it lets you upload more or you have to delete all photos, and start again uploading one by one! Please can someone look into this 

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Re: New photo upload

Hi, is there any update on this - it’s still an issue and frustrating. The photos don’t upload how you select them and then you can’t move them about, so you have to delete and upload one by one …… please please can the tech people look into it.  

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Re: New photo upload

hi, is there any update on this? I’ve heard nothing and seen no improvement. Uploading photos out of sink and not being able to move them once uploaded to where you want them 😞 

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