10-07-2025 8:32 AM
I’ve just changed my phone and all my eBay history has been wiped off is there a way to reload my past history
10-07-2025 8:52 AM
Do you have more than one account? It looks like you're using an account that has no history of buying or selling anyway.
10-07-2025 9:08 AM
Have you unintentionally opened another account ? --- Reported to happen when using Phones /Apps to Login resulting in opening a 'cloned' account with lost history/missing/corrupted details.
Using a PC/Laptop, try to recover the Original account/history with a fresh login > www.ebay.co.uk < Homepage login and previous/usual email/Username/s/Password/s etc. --- any new account can remain unused or closed.
10-07-2025 9:17 AM
@gash_2065 wrote:
I’ve just changed my phone and all my eBay history has been wiped off is there a way to reload my past history
Log out of this new eBay account you've created and then log in again, you'll need to switch to your old eBay ID.
10-07-2025 9:45 AM