New phone

I’ve just changed my phone and all my eBay history has been wiped off is there a way to reload my past history 

Message 1 of 5
See Most Recent
4 REPLIES 4

Re: New phone

Do you have more than one account?   It looks like you're using an account that has no history of buying or selling anyway. 

Message 2 of 5
See Most Recent

Re: New phone

fargvs
Experienced Mentor

Have you unintentionally opened another account ? --- Reported to happen when using Phones /Apps to Login resulting in opening a 'cloned' account with lost history/missing/corrupted details.

 

Using a PC/Laptop, try to recover the Original account/history with a fresh login >  www.ebay.co.uk  <  Homepage login  and previous/usual email/Username/s/Password/s etc. --- any new account can remain unused or closed.

Message 3 of 5
See Most Recent

Re: New phone


@gash_2065 wrote:

I’ve just changed my phone and all my eBay history has been wiped off is there a way to reload my past history 


Log out of this new eBay account you've created and then log in again, you'll need to switch to your old eBay ID.

Message 4 of 5
See Most Recent

Re: New phone

Ok I will look into that thanks
Sent from my iPhone
Message 5 of 5
See Most Recent