I dare say there will be dozens if not hundreds of posts similar to this but I’m adding mine so eBay (if monitoring this community) can see they’ve alienated another customer.
The new payment rules are shocking. Having to wait for payment until after delivery is an absolute farce. It penalises sellers for potential carrier issues which is grossly unfair. Then when they see confirmation that an item is delivered, they then wait two further days to pay up! I assume this is so they can hold on to our money and earn interest on it for two extra days. It is utterly disgraceful.
With regards to the new, compulsory, buyer
protection fees: OMG. They’ve realised that scrapping fees for private sellers was a mistake so now they are back tracking and charging buyers instead. The problem with this is that sellers are going to end up footing this fee anyway! If I’m listing an item I choose the price based on other listings, where possible pricing mine slightly cheaper to hopefully get a quick sale. But if there is a business seller selling for slightly more than me, they will get the sale because the buyer fees aren’t added! Hence for me to get the sale I have to price below the next best price MINUS the protection fee. So I’m essentially paying this fee myself!
These new rules are incredibly unfair and off putting. I’m a drop in eBay’s ocean with only 3K sales under my belt but if all small private sellers protest, surely they’ll need to change?
Just as soon as I figure out my way around another platform - probably Vinted - I’ll be ending all listings in protest.
SHAME ON YOU EBAY.
