New Item not working properly

I recently bought a new reptile thermostat & now after a week it’s stopped working , I contacted the seller who isn’t helpful at all, what do I do now with a useless item

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Re: New Item not working properly

jckl1957
Experienced Mentor

Open a return case through Ebay:

 

Open a return request

To request a return, select the item you want to send back from your recent purchases above, or use the button below. You can also start a return request from your Purchases in My eBay.

Start a return - opens in new window or tab

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Re: New Item not working properly

Thank you for reply , I will do that , wasn’t sure I could
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Re: New Item not working properly

On every listing there is this, it is intended to be read and used.

 

john1297576_0-1752264771362.jpeg

 

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