My order return window is accidentally closed

[bbharathk]

When I am opting to return an item for the order *** due to wrong version, I plan to chose a return but during the process return is closed by me. Could you please open the return for my order.

[*vyolla*]

It's not possible to re-open a return, or to open another for the same order.

Did you buy the wrong version or did the seller get the order wrong?

[bbharathk]

We received the wrong version