My eBay not working today

[trabar-4326]

My eBay account not working today 

[tressygirl]

You have come to us here on this account,  so your account is working,  it's not suspended.

Please come back and tell us what you are trying to do, then we can help you further.

@trabar-4326 

[trabar-4326]

Keep saying reload, it's not working

[tressygirl]

Are you trying to buy an item or list an item for sale ?

Which device and browser are you using ?

@trabar-4326 

[tobiasd4]

Clear cache & cookies, then sign in again to ebay.co.uk

Usually sorts issues.

[tressygirl]

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@tobiasd4 wrote:

Clear cache & cookies, then sign in again to ebay.co.uk

Usually sorts issues.

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To add to the correct advice above,  if you're using the app / mobile browswer,  ditch those, switch if you can to a laptop / PC and use Chrome, try from there.

@trabar-4326 

[trabar-4326]

Still not working, will not reload I what to order some things

[tressygirl]

If you are prevented from buying, try adding a credit card to your eBay account,  that may help.

If there is still an issue, and you've tried all our options above,  then access to your account is needed and for this you'll need to contact eBay Customer Services.  They have that access and hopefully can spot where the issue lies.

This is the easiest and quicket way to contact eBay Customer Services, for a Call Back option.

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open between 8 a.m. to 10 p.m. on weekdays.

9 a.m. to 6 p.m. on weekends.

I recommend contacting CS very first thing in the morning, when the lines first open,  as there's more chance of Dublin answering.

@trabar-4326