Multple package

A customer brought 2 items separately but I posted them together in 1 parcel with 1 label.  I realise I should have sent them separately  for tracking. How do I let ebay know so funds are released 

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Multple package

jckl1957
Experienced Mentor

If it was Simple Delivery, you can't change or add tracking.

You will just have to wait for payment.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Multple package

You cannot , as the option to add separate tracking not Simple Delivery postage,  is not an option anymore.

 

Your payout for the untracked item,  will be held for a minimum of 14 days.

 

@habai_6 

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