Item not arrived

[poketcgdirect]

Hi, we recently posted an item with evri it was due to be delivered on Monday but never arrived eBay says we are due to paid the 23rd or 2 days after delivery which ever comes first but our payment has not arrived does anybody know if we will still receive the funds 

[**peaseblossom**]

With Simple Delivery eBay refund the buyer for loss or damage in transit and you keep the payment.    So ask the buyer to open a "Not received” claim and they will get their money back from ebay.    As a new seller the payment may be held for 30 days anyway.