Mountain bike

I’ve bought a full suspension bike used but in good condition. When collecting it there was no faults pointed out and I couldn’t see anything wrong with it. I have now taken it to get serviced  and they cannot get the back wheel off as there is an Alan key snapped I the through Maxwel. What can I do 

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Mountain bike

tobiasd4
Experienced Mentor

If you bought within last 30 days, open item notvas described case.

If longer, ebay won't help.

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Mountain bike

If you're out of time to return it and get a refund, it shouldn't be difficult to get the snapped allen key out with the right tools if they service bikes. 

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Mountain bike

Thanks, it was bought on the 13th December but it says no returns on the sellers info. I haven’t contacted the seller yet until I know what my rights are, or should 1 contact e bay the bike was over £1000. 

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Mountain bike

No need to contact eBay or message seller,

Open ebay case now or you will be out of time.

Click "Ebay help" top right of page.

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