05-01-2025 7:38 PM
I’ve bought a full suspension bike used but in good condition. When collecting it there was no faults pointed out and I couldn’t see anything wrong with it. I have now taken it to get serviced and they cannot get the back wheel off as there is an Alan key snapped I the through Maxwel. What can I do
05-01-2025 7:52 PM
If you bought within last 30 days, open item notvas described case.
If longer, ebay won't help.
05-01-2025 7:58 PM
If you're out of time to return it and get a refund, it shouldn't be difficult to get the snapped allen key out with the right tools if they service bikes.
05-01-2025 8:12 PM
Thanks, it was bought on the 13th December but it says no returns on the sellers info. I haven’t contacted the seller yet until I know what my rights are, or should 1 contact e bay the bike was over £1000.
05-01-2025 8:26 PM
No need to contact eBay or message seller,
Open ebay case now or you will be out of time.
Click "Ebay help" top right of page.