Listing suspended

[martho_1641]

I’ve listed a product which is a genuine Apple product and eBay have suspended it as they say it’s a fraudulent item? 

[tobiasd4]

Apple are hot reporting private sellers with multiples of new Apple items.

Read VeRo at bottom of page. 

Do not relist, ebay may suspend your account permanently. 

[martho_1641]

Thanks for your fast response!
So if it’s a genuine apple item bought from the factory which manufactures
and supplies to apple
( the apple product number and serial number is on the case ) eBay will
still ban the item? Other sellers have the same item listed so why aren’t
theirs banned too?

M

[jckl1957]

It could be that they are properly registered business sellers who are authorised to sell by the company.

[tobiasd4]

Your items were reported

Others not yet.

As I said, biggest issue is you being a private seller, Apple monitor ebay listings.  

[martho_1641]

Thanks for your help and advice

[plpmr]

A problem is that when its seen that a private seller is holding stocks of and selling brand new items doubt is cast as to the genuineness of items. 

[martho_1641]

Hi
So would you suggest a re-wording by me of the description, although I’ve
not stated they are Apple products only that the are “air pods”! Maybe I
should call them ear buds?

Many thanks
M

[tressygirl]

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@martho_1641 wrote:
Hi
So would you suggest a re-wording by me of the description, although I’ve
not stated they are Apple products only that the are “air pods”! Maybe I
should call them ear buds?

Many thanks
M

---

You would need to add the make somewhere if not in the title,  then in description or item specifics. 

Your item as said in above posts,  was spotted and reported , so it would be unwise to relist it in any form, you may receive stronger selling sanctions, or even a ban.

@martho_1641