Item shows delivered BUT NOT TO ME AND THE PROOF PICTURES AREN'T MY ADDRESS OR ME PICTURED

Postage company delivered my parcel somewhere else to wrong address 

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Item shows delivered BUT NOT TO ME AND THE PROOF PICTURES AREN'T MY ADDRESS OR ME PICTURED

jckl1957
Experienced Mentor

If you are certain that you provided the correct address, then you should open an 'item not received' case.

If the online tracking shows delivery to a different address/postcode, put that in the notes.

You could also contact the delivery company and ask them where your 'delivered' item is.

If you recognise the address where the item was delivered, try knocking on their door.

If Ebay accept that the parcel was correctly delivered, you may have to go to your payment source for a refund, but I would try a case through Ebay first.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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Item shows delivered BUT NOT TO ME AND THE PROOF PICTURES AREN'T MY ADDRESS OR ME PICTURED

My address is 100% correct and I don't know the delivered address that my
parcel went too and it will not let me say item hasn't arrived as it states
delivered 😑
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Item shows delivered BUT NOT TO ME AND THE PROOF PICTURES AREN'T MY ADDRESS OR ME PICTURED

If you funded your payment with a debit or credit card then get in touch with your card provider and file an item not received claim, you should be covered by them.

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