Item has not arrived

[tu_8047]

Good Morning,

I bought tripod from Ebay on September 8th.

The product did not reach me.

I am requesting a refund. Could  you please help me with this issue?

Time placed: 8 Sep 2024 at 9:12 PM

Order number: 12-12043-36183

Total£10.40 (1 item)

25 Sep

The request was closedThe request was closed

"item has not arrived.""item has not arrived."

21 Sep21 Sep

Your messageYour message

"Hi Richie, Thank you for your message. I'm still waiting item. It has not been arrived. It took about 10 days after the estimated delivery time(Thu 12 Sep - Sat 14 Sep). Delivery info Paid 8 Sep-Paid on 8 September COMPLETED Dispatched (Untracked) 10 Sep-Dispatched on 10 September COMPLETED Tracking details Postal service Yodel Store to Door Courier Yodel "Dispatched (Untracked): Est. delivery Thu 12 Sep - Sat 14 Sep Returns not accepted." Could you please contact by delivery company asap? Is there any tracking number? Could you please inform me whether the product will be delivered to me or not? Regards, ""Hi Richie, Thank you for your message. I'm still waiting item. It has not been arrived. It took about 10 days after the estimated delivery time(Thu 12 Sep - Sat 14 Sep). Delivery info Paid 8 Sep-Paid on 8 September COMPLETED Dispatched (Untracked) 10 Sep-Dispatched on 10 September COMPLETED Tracking details Postal service Yodel Store to Door Courier Yodel "Dispatched (Untracked): Est. delivery Thu 12 Sep - Sat 14 Sep Returns not accepted." Could you please contact by delivery company asap? Is there any tracking number? Could you please inform me whether the product will be delivered to me or not? Regards, "

21 Sep21 Sep

Your messageYour message

"Hi Richie, Thank you for your message. I'm still waiting item. It has not been arrived. It took about 10 days after the estimated delivery time(Thu 12 Sep - Sat 14 Sep). Delivery info Paid 8 Sep-Paid on 8 September COMPLETED Dispatched (Untracked) 10 Sep-Dispatched on 10 September COMPLETED Tracking details Postal service Yodel Store to Door Courier Yodel "Dispatched (Untracked): Est. delivery Thu 12 Sep - Sat 14 Sep Returns not accepted." Could you please contact by delivery company asap? Is there any tracking number? Could you please inform me whether the product will be delivered to me or not? Regards, ""Hi Richie, Thank you for your message. I'm still waiting item. It has not been arrived. It took about 10 days after the estimated delivery time(Thu 12 Sep - Sat 14 Sep). Delivery info Paid 8 Sep-Paid on 8 September COMPLETED Dispatched (Untracked) 10 Sep-Dispatched on 10 September COMPLETED Tracking details Postal service Yodel Store to Door Courier Yodel "Dispatched (Untracked): Est. delivery Thu 12 Sep - Sat 14 Sep Returns not accepted." Could you please contact by delivery company asap? Is there any tracking number? Could you please inform me whether the product will be delivered to me or not? Regards, "

21 Sep21 Sep

Seller messageSeller message

"Hi, sorry I'm Canada at the moment. Has the tripod relieved yet?. Thanks. Richie ""Hi, sorry I'm Canada at the moment. Has the tripod relieved yet?. Thanks. Richie "

19 Sep19 Sep

You didn't get the itemYou didn't get the item

"I just to let you know that item has not arrived. Postal service said that "as we have only received the booking details from your sender and yet to receive the physical parcel as well. Once the parcel reaches our networks the tracking will be updated as the parcel being at our national hub and an expected delivery date will also be generated. " Tracking details; Postal service: Yodel Store to Door ""I just to let you know that item has not arrived. Postal service said that "as we have only received the booking details from your sender and yet to receive the physical parcel as well. Once the parcel reaches our networks the tracking will be updated as the parcel being at our national hub and an expected delivery date will also be generated. " Tracking details; Postal service: Yodel Store to Door "

[*vyolla*]

Is there a tracking number showing delivery?

If not, the item not received claim that you opened should not have closed without you receiving a refund.

[tressygirl]

When you open a case for item not received,  it's all automated , no need to send any messages to the seller and to hear excuses and pleas which may well push you over the limit to then escalate, and without this,  with no activity the case will close,  and another for the same item cannot be opened.

If there is no response with a refund in 3 working days, you Must escalate,  ask eBay to step in and they'll force the refund.

You need to turn now to your payment provider for help with your refund.

@tu_8047 

[tu_8047]

Your request about an item that didn’t arrive was closed.

See details <>
Order info
Time placed8 Sep 2024 at 9:12 PM
Order number12-12043-36183
Total£10.40 (1 item)
Requested item

See details <>
Item details
[image: VELBON CX 560 Professional Tripod With 3 Way Head & Spirit Level
59cm - 152cm]
<>

VELBON CX 560 Professional Tripod With 3 Way Head & Spirit Level 59cm -
152cm
<>

£5.19Unit price £5.19

Returns not accepted.