Item declared not received found on sale on Ebay

There is a new scam on ebay that affects websites that sell items. In fact this used to be very common in the US last year with Amazon packages. We found that customers buy items from our own website then they say the item has never been received and they list it on ebay straight away.

 

The way we found out, is that as we are the exclusive manufacturer of these products and sometimes we only sell one item to the UK. Then if that single item is declared not received and found on ebay we know that this is fraud. Usually what we found out is that the seller lives near by the person who initially bought the item.

 

 

 

Anyone else has experienced the same thing?

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Item declared not received found on sale on Ebay

If you use trackable postage that couldn't happen.

 

 

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Item declared not received found on sale on Ebay

red_magpie
Experienced Mentor

I doubt whether this scam could become "very common" in the UK, where Amazon deiveries are tracked.

 

Amazon might accept occasional claims that a tracking record was incorrect, but they're not going to keep on refunding buyers who make serial claims.

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