Item I purchased has gone from my purchases and I have not received it.

I purchased an item, was given a tracking number, and it was active, then it disappered from my purchases and the tracking link on my email failed, I wanted to get a refund but I cannot access anything as its not there anymore. Seems impossible to contact EBAY customer service for a refund. It has an ebay guarantee on it.

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Re: Item I purchased has gone from my purchases and I have not received it.

Thank you, really weird, nothing on my ebay account, and not advise by Evri, but it just turned up, all good in the end.

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Re: Item I purchased has gone from my purchases and I have not received it.

 

Your item is at your local delivery depot(today) and delivery should be soon,probably next day or two

Evri.jpg

 

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Re: Item I purchased has gone from my purchases and I have not received it.

Thank you, really weird, nothing on my ebay account, and not advise by Evri, but it just turned up, all good in the end.

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