Issues with booking royal mail collection

Anyone had issues booking royal mail collection on ebay. 

 

Did one today and stupidly did not wait for email confirmation and went to print label only to find i could only drop so had it arrange collection via royal mail website and pay for the collection.

 

Told ebay what a load of rubbish this simple delivery is and they should give us back the choice of how we send stuff 

 

Fell in deaf ears.

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