Issue logging in - eBay reset my password and I can't access the phone number on my account

Anonymous
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Hi,

 

I created a seller account, someone purchased an item, but I couldn't recieve the payment as the account was in the wrong currency (it was in Canadian $ as opposed to £). Then I set up a different account, but eBay have now cancelled both accounts and changed my password. The phone number I have on these accounts is an old phone number I no longer use and cannot access and cannot change this.

 

I tried to contact customer service via the online agent and the contact number they provided and cannot speak to an agent to help.

 

Please help and advise on how I can get into the seller account, delete the seller account in the incorrect currency, then set up another seller account in the correct currency. Or, advise on what I can do to resolve this issue. 

 

Thanks! 🙂

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