Inventory count issue: Stock goes to zero after a single sale

Subject:

 

Inventory count issue: Stock goes to zero after a single sale

 

Body:

 

Hello everyone,

I'm hoping someone can help me with a very frustrating issue I'm having with my product listings.

When I create a listing and set the available quantity to more than one (for example, 10 units), the stock incorrectly goes to zero and the listing ends after just a single item is sold. I expected the stock count to simply decrease by one (from 10 to 9), leaving the listing active for more sales.

This is happening with a few of my listings, and I can't seem to figure out the cause. I've double-checked the quantity settings multiple times, but the problem persists.

Has anyone encountered this before? Is there a specific setting or a fix I might be missing in my listing preferences or account settings?

 

Message 1 of 1
See Most Recent
0 REPLIES 0