If we are now PAYING for buyer protection, why is eBay STILL removing negs?

Why is ebay still removing negs from any seller who contests them? They are taxing customers now for.. I mean charging customers "buyer protection" ?!

 

Referring to negs btw which are legitimate and meet eBays own policies (technically they can remove anything they want because theyre a private corp with a huge team of lawyers) but just asking really?

I just accepted it before but now it seems dafter

 

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If we are now PAYING for buyer protection, why is eBay STILL removing negs?

plpmr
Experienced Mentor

If feedback breaks the rules it will be removed.

 

However in your case a personal answer cannot be given as you have private feedback.

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If we are now PAYING for buyer protection, why is eBay STILL removing negs?

red_magpie
Experienced Mentor

eBay does not "remove negs "from any seller who contests them".  Anything but. The reality, as we know from sellers who complain that feedback was unfair, is that it's very hard for them to get negs removed. eBay's policy is that the buyer is entitled to express their opinion of the buying experience.

 

There are however rules about what can and can't be said and when either buyers or sellers break them the feedback is liable to be removed.

 

Although you only have 45 feedbacks yourself, it sounds as though you may have left an unusually large number of negatives if so many have qualified to be removed.

 

However it's impossible to offer any advice as you haven't told us what you said that was removed, and have made all your feedback private so that no-one can see what previous feedbacks you have left.

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