I wish to speak to an assistant on the phone please about a refund

[nutting1187]

I wish to speak to an assistant  on the telephone  please about a refund to a customer.  Thanks.

[john1297576]

Why?

You make refunds, how do you think speaking to ebay will help?  Could just be more confusing.

[arkwebus]

You are a very experienced eBayer and must surely be aware of the money back guarantee which operates for 30 days.  After that you need do nothing with eBay. 

What is the specific problem?

@nutting1187