How do I mark an item sold as posted
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10-04-2025 9:52 AM
I recently sold an item, it has been posted and I've passed the tracking info etc to the buyer but I can't seem to mark it as dispatched on my eBay page. The only options I have are for purchasing a postage label but I always do this separately myself outside of eBay.
How can I resolve this?
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Re: How do I mark an item sold as posted
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10-04-2025 9:58 AM
Simple Delivery removes that choice and is now mandatory. Details here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575
But at the moment you can contact ebay to change the tracking number for the item. You can use callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid