Hi, a buyer wants to return something, using a bs reason, but I know with ebay sellers have zero rights so I accepted the return and sent a label to the buyer through ebay. I think this was a royalmail label. But i didn't see anything about dimensions etc. So my worry is i used evri for delivery because the item was too long for royalmail. So i need to cancel the royalmail label and buy and evri one. But i can't find out anywhere to do it. I have even phoned ebay but the man i spoke to seemed to have no idea and was no help
Any help appreciated
Thanks Mandy
