Help with item that hasn’t arrived

[debbie2650]

Can you advise if my fridge is going to come please the seller has said they have cancelled the item

[tressygirl]

Sorry we cannot help with seeing if your fridge will arrive or not , as we are members like yourself with no access to your account.

If the seller has cancelled your order,  you will receive a message from eBay informing you of this, and it's then likely that no, the seller is not sending the fridge.

Ask them.  Go right of the item in your Purchase History and from More Actions select Contact Seller.

@debbie2650 

[arkwebus]

If they cancelled against your wishes then you can leave simple negative feedback . Something like "disappointing transaction as seller would not complete"

@debbie2650 

[plpmr]

if they cancelled properly you would have received a refund - did you get a refund?

[debbie2650]

No

Sent from Outlook for iOS<>

[plpmr]

Then open a not received case - 

https://resolutioncentre.ebay.co.uk/