Global Shipping issues.

Good morning. I posted a parcel to the Germany in 10th of March 2025

Sold: 7 Mar
Buyer paid: 7 Mar 
Item number: 267180394122
Item number: 267180394472

In 12th of March it was in UK hub. And I can't understand what happened next. The system shows next:

License plate is voided.

I can't understand what happened. The person, whom I sent parcel is in panic. I tried to find an European tracking number-unsuccessfully. I tried to find answer in Royal Mail, in Post Offices-unsuccessfully.

I tried to find an answer in Internet-unsuccessfully. Please help me understand, what happened with the parcel and where it is at the moment. Thank in advance. Best regards.

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Re: Global Shipping issues.

jckl1957
Experienced Mentor

You may just have to be patient.

You sell some unusual items so it may be that your item cannot actually be exported to Germany.

Wait a few days and hopefully, the issue will resolve itself.

Either, the item will be delivered to the buyer and tracking will update.

Or, you may hear that the item cannot be exported, has been retained by Pitney Bowes, and the buyer has been refunded.

See what happens in the next week.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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