Global Shipping Hub - Parcel delivered - Parcel delayed - Item not received case opened

[ziggeystardust]

Sent a parcel to ebay global shipping hub but now delayed at hub and item not received case opened by buyer. Parcel tracking below, ebay is witholding funds - Any suggestions?

1. Wed 16 Oct

6:54am

Exception: Undeliverable

LICHFIELD, STAFFORDSHIRE WS13 8UR

1. Wed 16 Oct

   6:54am
   First Dimension Event

   LICHFIELD, STAFFORDSHIRE WS13 8UR
2. Wed 16 Oct

   6:54am
   Delay - Resolved

   LICHFIELD, STAFFORDSHIRE WS13 8UR
3. Tue 15 Oct

   11:03am
   Delay at the Global Shippping Center

   LICHFIELD, STAFFORDSHIRE WS13 8UR
4. Mon 14 Oct

   11:32am
   Delay at the Global Shippping Center

   LICHFIELD, STAFFORDSHIRE WS13 8UR
5. Mon 14 Oct

   11:31am
   Processing at Shipping Center

   LICHFIELD, STAFFORDSHIRE WS13 8UR
6. Wed 9 Oct

   11:38am
   Delivered
7. Wed 9 Oct

   11:23am
   Sorted
8. Tue 8 Oct

   8:43pm
   On route to hub
9. Tue 8 Oct

   2:26pm
   Collected
10. Tue 8 Oct

    9:58am
    Tracking details uploaded
11. Tue 8 Oct

    2:58am
    Tracking number provided

[jckl1957]

Use the link below to get a callback from Ebay.

As long as you can prove delivery to the hub, the INR case is Ebay's responsibility.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid