Found my stolen properties selling on eBay but eBay could help at all!!!

[chich_2093]

Hi Community Members,

Ironically no one can help me and I write it on this forum.

(1) I've recently found my stolen properties listing on eBay UK - 7 items in total under 2 eBay UK sellers 

(2) The stolen properties found on the eBay UK listings are as follows:—

 Power Drift Powerdrift Sega Saturn SS SEGA Racing Retro Game from Japan
 fh3769 Street Racer Extra Sega Saturn Japan
Fighters Megamix W/spine - Sega Saturn - Japan JPN - Complete
Sega Saturn Chase H.Q. plus S.C.I. Japanese boxed with instructions
Sega Saturn Dynamite Deka Japan Import NTSC-J
Sega Saturn All Japan Pro Wrestling Featuring Virtua With Spine Japan Import
Virtua Fighter 2 for Sega Saturn Complete with Manual

(3) These properties were bought by me from Buyee Japan in Nov 2024 - I have document as proof of purchase. They are all Japanese version (not UK version) and I also have tons of photos to prove they are my stolen properties.

(4) I reported to eBay UK with details and all relevant attachments but they sent me automatic replies within 20 mins and said "A decision was made on the listing you reported. We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence".

(5) I reported a crime to eBay and how they can give me a decision sloppily like this??? They are MY PROPERTIES and someone stolen my properties are selling them on eBay "LEGALLY" - without even a human investigation.

(6) Any thoughts on how can I stop these illegal sellings and claim my stolen properties back.

Thank you!

[*vyolla*]

eBay will only act if the Police contact them. 

[chich_2093]

I reported it to the Police yesterday but they told me I should have reported it to eBay, they can't help.

So I reported it to eBay this morning - finally both of them couldn't help me and as a last resort I wrote to this forum for help. Sad!!!

[*vyolla*]

Do you have a crime number for the original theft?

If so, get back onto the Police and tell them that eBay can do nothing unless they get in touch with them. Explain that you've found the items from crime reference XXXXX being sold on eBay.

Problem is, the sellers may or may not be connected to the original theft. The items may have been sold on a few times and no-one aware that they're stolen goods.

[john1297576]

“This determination was made using automation or artificial intelligence”

I expect it would  not make any difference, but have you tried speaking to a real  person at ebay, there is Live Chat and Call back, and ebay are saying it will be providing a  24 hour service and speaking to a human.

AI no doubt has its uses, but it is not intelligent.

[chich_2093]

Agreed the sellers may or may not be connected to the original theft - but 2 very interesting facts:---

(1) Both sellers located in the same town I am living now - where the package lost.

(2) Both sellers “sahi_1935 (1,750)” & “pc-repair-guildford (966)” are actually the same person in disguise as you can identify by their photo shooting styles.

[red_magpie]

You can read eBay's policy on stolen property here: https://www.ebay.co.uk/help/policies/prohibited-restricted-items/stolen-property-policy?id=4334&st=3...

Basically, eBay will not take any action if the  owner reports stolen property for sale, only if contacted by the police.

The reply you received an example of eBay's increasing decision making by "artificial intelligence". In reality, eBay's idea of artificial intelligence doesn't seem to be much more that robotic key word scanning. It isn't intelligent enough even to explain the policy it's supposed to have consulted, which real AI would be able to do. eBay's parrot fashion replies now simply inform users that they "didn’t find the listing to be in violation of our policy". You get the same reply now whether reporting anything from counterfeit goods to stolen property.

As for whether it's legal, you accepted all of eBay's policies in the user agreement. And don't forget that eBay even warns users that "they do not guarantee the existence, quality, safety or legality of items advertised, or the truth or accuracy of descriptions".

IMO the only intelligence on eBay is the lawyers behind its legal agreement, which is so skilfully written as to render eBay almost bullet-proof from legal challenges.