Food returns

[joyblack76]

Why would the seller want a damage bag of sweets returned?

[plpmr]

A seller has the right to get their goods back before refunding, they have to cover the return costs via a pre-paid returns label.

[**peaseblossom**]

If the damage happened in transit they would need the evidence in order to claim compensation.

[joyblack76]

I sent them pictures of the wholes I  the bags

And I can't print the return label as I don't have a printer

[joyblack76]

If I have sent them pictures of the damage surly that is enough evidence for a claim

I also have no printer so I can't get a label

[**peaseblossom**]

You can ask the seller if they're willing to refund without return.   If not do you have a friend that could do it for you?   Or your local library will have computer and printing facilities.