Fee over charge

[grumpy_old_hector]

Hi need some advice please, we had a caravan for sale which cost £14 + to list. Buyer pushed button to buy caravan, then said sorry i need to cancel order of which i agreed to. Relisted caravan again and was charged another £14+ to relist shorly this is not right.

Any help would be great.

Thanks

[tobiasd4]

Listing fees are never refunded, so you have to pay it twice now.

[fargvs]

For information should you decide to relist, use >

Classified Ads. at total fee of £19. 99 will allow the exchange of contact details for viewing and price negotiation over a 30 day period --- set the Start price at or near the price that you would find acceptable --- Avoid inviting Offers which may never be completed --- just continue to Negotiate an acceptable selling price and only remove the Ad. when you have a definite buyer with Cash in hand or a  Bank Transfer is safely deposited/confirmed before handing over Vehicle keys/documents on buyer viewing /collection. No additional FVF selling fee is charged.    Do not accept PayPal payment.

 https://www.ebay.co.uk/help/selling/listings/listing-tips/selling-classified-ads?id=4167&st=3&pos=2&...

https://www.ebay.co.uk/help/selling/fees-credits-invoices/motors-fees?id=4127

[red_magpie]

this is not right.

Sorry, bit it is right.

With vehicles and caravans you pay eBay to advertise your item. This is explained in the fees page.

There is no guarantee that it will sell, or that the buyer will pay if it does sell.

[*vyolla*]

If you're going to relist it, the cheapest and best format to sell a caravan on is an eBay Classified Ad. This also cuts out the time wasters and non-payers.

A Classified Ad costs £19.99 and there are no final value fees if you sell your item.

Your listing runs for 30 days, during which you can arrange for potential buyers to view your item, you can then end it once paid. You can accept offers too (you don't accept the offer until the buyer has been to view first).

http://pages.ebay.co.uk/help/sell/classified.html

If you decide instead to list in auction format or fixed price Buy It Now it will cost £14.99 for your listing, and that fee is payable even if your item doesn't sell or you end up with a non-payer, and if you sell your item, there are final value fees of 1% of the final transaction (min. £25, max. £45)