FRAUD THEFT AND DECEPTION

[9uk6187]

R eBay involved in this fraud 15 deception scam because it seems like they are cause I have six customers that this one seller has done the same thing to time and time again yeah eBay I’ll just facilitate the fraud theft and deception. Maybe somebody can let me know because as it stands, I will be taking legal action against the eBay the buyer that so-called delivery agent that doesn’t exist eBay sort yourselves out you are lying Steve 

[*vyolla*]

eBay is a selling platform, so to ask if they are complicit in any kind of fraud is nonsense. Sellers use the platform to list their items on and are responsible for their listings.

If you'd like to explain what you mean by "I have six customers that this one seller has done the same thing to time and time again" we can try and help.

Why do you have customers (buyers) who have had issues with another seller? 

What's your connection here?

[*vyolla*]

Right, having looked at your feedback left for others and the neg you left for a seller, I think I can see what is going on here. I've come across this scam before. 

Did you open an eBay item not received claim and lose it because there was a tracking number showing delivery, even though you didn't receive it?

[9uk6187]

I have the evidence

Sent from my iPhone

[9uk6187]

Yeah
And the address the item was sent to wasn’t my address
Sent from my iPhone

[*vyolla*]

I had the same thing happen to me with the fake FedEx tracking number. Bit of a fight but you can get your money back.

Can you just confirm that you opened and then lost the eBay item not received claim?

[9uk6187]

Correct
Sent from my iPhone

[red_magpie]

the address the item was sent to wasn’t my address

But was it was incorrectly addressed, or incorrectly delivered?

Appealing cases (assuming that you opened and lost one) where an item was incorrectly delivered can be hard work. You would need to be show exactly what happened, and to prove it.

Every responder has had to ask you for more information. It would help responders to help you if you could please just explain fully and clearly what happened.

[9uk6187]

Incorrectly addressed
Not my post code
Sent from my iPhone

[*vyolla*]

@9uk6187  Honestly, we can't help unless you answer the questions.

Question:

Did you open an eBay item not received claim and lose it because there was a tracking number showing delivery, even though you didn't receive it?

[9uk6187]

Yes
Sent from my iPhone

[*vyolla*]

Is there a tracking number showing delivery to a post code that isn't yours, or does the tracking number just show as 'delivered'?

[9uk6187]

Yes
The postcode that it said it was delivered to wasn’t mine

Sent from my iPhone

[*vyolla*]

Contact eBay first thing in the morning, ask why you lost an item not received claim when the tracking showed that the item was delivered to a post code that wasn't yours, and that if they look at the sellers account they will see that he is fraudulently issuing fake tracking codes that aren't valid for his buyers correct delivery addresses, that it's a common scam.

Keep it simple, just stick to those comments above and I can't see why eBay shouldn't refund you. Come back here and let us know what happens. 

I’ve found that the easiest route to contact eBay Customer Services is via the link below where you can request a call back:

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[9uk6187]

Already done that
Have recorded calls with them stating it was delivered to a different postcode
Thats why i say ebay is facilitating the crime
Sent from my iPhone

[*vyolla*]

Okay, I'm surprised that eBay aren't taking notice. I'd ask them what the reason is why they won't refund you if tracking shows that the item was delivered to a different post code. Keep it simple and throw that one question at them. 

How did you fund the payment, did you use a debit or credit card?