Evri driver error

I requested my parcel be sent to the local post office and when I went to collect it, was told that it wasn’t on their system even though the post mistress had my parcel on their counter. Was advised to contact Evri, which I did and they said to contact EBay. Unfortunately because the parcel has been marked as delivered, there’s nothing they can do. I also contacted the seller and whilst she was very helpful, couldn’t resolve this. Please help! 

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Evri driver error

You'll have to have another go at Evri.   Surely they must have a collection code to give you.

 

 

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Evri driver error

hi
Thanks for responding. I had a collection code but the delivery driver has marked it as delivered to my house, and not to the post office, even though that’s where it is.
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Evri driver error

Can't you show that to the Post Office?

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Evri driver error

Hi, I did but they said because it wasn’t logged on their system, they couldn’t release my parcel to me.
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