Ebay have charged me £11-55 for an item not in my recent purchases.

Ebay have charged me £11-55 for an item not in my recent purchases.

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Ebay have charged me £11-55 for an item not in my recent purchases.

tobiasd4
Experienced Mentor

Did you buy as a guest?

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Ebay have charged me £11-55 for an item not in my recent purchases.

Are you sure no one has made some Guest Purchases and charged them to your?  Nothing then will show in your eBay account ?

 

If not,  you'll need to contact eBay Customer Services and report your findings.

 

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

 

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open 8 a.m. - 10 p.m. on weekdays


9 a.m. - 6 p.m. on weekends.


Automated agents will be available on chat outside of the above hours.


I do recommend contacting CS very first thing in the morning, when the lines first open, as there's more chance of Dublin answering.

 

@swtxg01 

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