EBay say they have refunded payment to me but not received

EBay refund not received? What next?

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EBay say they have refunded payment to me but not received

Refunds return to source and can take a while.   If you used your debit card it returns to your bank account in about 7 days.   Credit card payments take up to 30 days to return to card but usually quicker than that.

 

If it's already been that long you can contact ebay about it using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

 

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