Didn’t receive item yet but order is done

[dvzjj-7]

Hi, I have an open case for item that is currently on hold.
I need to add information — the tracking shows “Delivered” because it was returned to the seller, not delivered to me.
Could you please attach this message to my case? Thank you.

 

[dvzjj-7]

 see the picture belows

[jckl1957]

You need to contact Ebay - this is a member to member forum, not Ebay.

Use the link to get a callback and explain what has happened to the parcel you were expecting.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid