Delivery

I bought an item and the delivery company failed to collect from the seller, so the seller waited 24 hours, still no collection by DHL, so the seller paid to have the item delivered by EVRI.

i have received the item, but the seller cannot receive payment as the original DHL delivery is still showing as awaiting collection.

How can I confirm that I have received the item and the seller cannot receive payment get paid?

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Delivery

There is nothing you can do to confirm collection except leave feedback,  but this will not release the seller's payout any sooner.

 

Advise them to add the new tracking to the order details, to come here to us,  if they're unsure how to do this.

 

They will be paid,  but it may take a minimum of 14 days.

 

@bras-9 

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