Delivery issues

[lotteybags]

Can you tell me if an item has been delivered ,via contact to buyer ,  but not marked on your account even with tracking code , how long before you get your payment .. I have had a few issues with postal service ….. 

[**peaseblossom**]

If the tracking is not showing delivered it will be held for 14 days.   If the tracking is showing delivered on the courier's website you can contact ebay to get your money released sooner using callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

[lotteybags]

Thank you for your help never happened before regards lotteybags

[**peaseblossom**]

It's a recent thing ebay have introduced.  Scroll down to "When sales proceeds will be available" on here:
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814