25-11-2025 10:58 PM
Hi,
A buyer has bought and paid for an item but asked me to delay posting until late next week as they are on holiday.
The pre-paid postage label states that i need to post by this fri.
Can I / How do I extend the label??
25-11-2025 11:02 PM
Your dispatch rating will suffer. It would be better to cancel/refund with the buyer's agreement (from the dropdown menu arrow for the item on your orders list) and relist nearer the time for the buyer to buy again.
26-11-2025 1:14 AM