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Delaying postage following payment

Hi,

A buyer has bought and paid for an item but asked me to delay posting until late next week as they are on holiday.

The pre-paid postage label states that i need to post by this fri.

Can I / How do I extend the label??

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Delaying postage following payment

Your dispatch rating will suffer.    It would be better to cancel/refund with the buyer's agreement (from the dropdown menu arrow for the item on your orders list) and relist nearer the time for the buyer to buy again.

 

 

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Delaying postage following payment

Ah ok - thank you.
I will do that 😊

Rachel Zammit
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