Counterfeit item purchased

Hi 

I purchased a bottle of perfume that my son already has (unisex one) 

on receipt of mine, he noticed the bottle and box was different so he checked the code under a scratch off panel to check it’s authenticity, it showed up as not recognised or already scanned which is a sign of a counterfeit item. 
my son purchased his from a reputable perfume store. 
The seller is coming up with excuses and trying to stall me. 

Message 1 of 4
See Most Recent
3 REPLIES 3

Re: Counterfeit item purchased

If youre still within 30 days of delivery open a claim for item not as desribed, return it at sellers expense for a refund.

Find the item in your purchases and under 'more actions' select return this item and go from there

Message 2 of 4
See Most Recent

Re: Counterfeit item purchased

I only received it a few days ago, 

 going to take some photos of the real item compared to the one i received.  

Message 3 of 4
See Most Recent

Re: Counterfeit item purchased

Do not bother, it is not necessary, ebay always side with buyer if you have to escalate a return case for Not As Described.

Seller should provide return label and on return refund in full. If No label supplied or on return no refund, you should escalate to ebay who will force a refund.

Message 4 of 4
See Most Recent