Contact seller

[ady-cafe]

How do I contact a seller after receiving a purchase? I have a question about the product.  The contact seller button doesn’t let me do anything.

[tressygirl · Accepted solution]

There does seem to be an intermittent issue some are experiencing,  in not being able to send a message to a fellow member.

However,  there are various methods to try .  Click on any of the seller's items not just the one you have purchased,  and far right there's a Contact Seller link.  

Or,  click on the seller's feedback score, to bring up their feedback profile,  there's a contact seller link to the right,  and at the very bottom of that feedback page,  there's a contact member link there,  too.

If you're using the app or mobile browser,  switch to a laptop / PC and try Chrome,  and try from there.

If the item is faulty you do not need to contact the seller,  just open a case for item not as described for a refund.

@ady-cafe 

[jckl1957]

If you bought from a business seller, they will have contact details on the listing which usually include an alternative email address and a phone number.