I purchased a coffee grinder spare part off ebay for my specific coffee machine, on receiving the item noticed it was not the same, I contacted the seller in Germany who told me I had ordered the wrong item, strange as the description of the item was exactly the same as my machine. They told me I had to pay return postage and not to use the ebay returns but the returns procedure off their website, I returned the item, but it is stuck at customs, they refuse to collect it and state that it will be returned to me and that I should re return it. If and when I do receive it is it not better to return it through ebay, although the returns window will be closed by then.
Any advice will be welcomed
