Collection code

[jasperwoosie]

Buyer collected item and paid cash , that he and I were not aware you can not pay cash on collection any more , hence my eBay keeps reminding me to dispatch item but needs the 6 digit code that a. I don’t have b, the buyer doesn’t have it , c. The buyer can’t get it as paid cash 

[**peaseblossom**]

The only way out of the loop would be to cancel the transaction with buyer agreement.  Click on the dropdown menu arrow alongside the item on your orders page and select Cancel order > Buyer asked to cancel.