eBay

krisash-25 · ‎20-10-2025

I have ordered an item, now it says that it has been sent and has three more days to arrive, now I know that I am slightly early, but the page I ordered from has been closed down for a policy violation, what do I need to do if the item doesn't arrive as there's no way to contact the seller due to the page being shut down. Would appreciate some info on it just incase I need to speak to someone about it. Many thanks,

Krys.

ile136yz · ‎20-10-2025

@krisash-25 wrote:

I have ordered an item, now it says that it has been sent and has three more days to arrive, now I know that I am slightly early, but the page I ordered from has been closed down for a policy violation, what do I need to do if the item doesn't arrive as there's no way to contact the seller due to the page being shut down. Would appreciate some info on it just incase I need to speak to someone about it. Many thanks,

Krys.

You wait for the estimated delivery date to pass and then you open an eBay case for 'Item did not arrive'.

krisash-25 · ‎21-10-2025

They have now changed the delivery date to another ten days and it was
supposed to be here tomorrow. This is r 😭 annoying.

ile136yz · ‎22-10-2025

@krisash-25 wrote:
They have now changed the delivery date to another ten days and it was
supposed to be here tomorrow. This is r 😭 annoying.

Hi

I would contact eBay's CS in the mornings to get Ireland (very helpful).

As the delivery date has been altered and this could happen again. CS will be able to see what is going on with the Seller's account and advise/or sort out the problem. Ask for a copy of the communication for your records.